Support
How can I help?
Answers to the most common questions are below. If you can’t find yours, write to me directly; I build Mukabele and I read the emails too.
Frequently asked questions
How do I start a khatm?
- In Mukabele, tap New khatm.
- Give it a name and, if you like, an intention; pick a finish date and a colour.
- Under Take a juz yourself, tap the juz you want to read (you can also take more later).
- Tap Start khatm, then send the link to your group with Send on WhatsApp or Copy link.
How do my friends take a juz without the app?
- They open the link (mukabele.metehanbicer.com/h/…) in any browser. If Mukabele is installed, the link opens in the app.
- They tap a free juz and type their name; the juz is theirs.
- When they finish, they mark it read with the button next to their juz on the same page.
As long as they use the same browser, the page remembers the juz they took.
How do I add a khatm someone sent me?
Tapping the link is enough; if Mukabele is installed, the khatm opens in the app. If it doesn’t, copy the link and tap the “Got a khatm link?” line on the home screen. The khatm is added under Joined.
I can’t read the juz I took
Tap Give back next to the juz; it becomes free again and someone else can take it. If you tapped “I read it” by mistake, Undo fixes it.
Someone took a juz but did not read it
As the organiser, tap that juz: Free this juz opens it for someone else, or, if the person told you they finished, you can mark it read for them.
The khatm is complete. Can we start again with the same group?
Yes. On the completed khatm, tap Start a new khatm. A new khatm starts on the same link and every juz becomes free again; completed rounds are counted.
I changed phones
Mukabele has no accounts; the khatms you started and the juz you took are tied to your phone by a key stored on it. On a new phone you will see the khatm when you open its link, but you cannot mark your old juz.
Write to the khatm’s organiser: they can mark your juz read for you or free it so you can take it again from the new phone. In this version there is no way to move the khatms you started to another phone.
How do I delete my data?
- For everything: Settings › Delete my data. The khatms you started and the juz you took are deleted from the server. This cannot be undone.
- For a single khatm: as the organiser, Delete khatm. The link you shared stops working too.
I recommend using Delete my data before you delete the app.
I saw an inappropriate khatm
Open the khatm in the app and tap Report this khatm in the … menu, or tap Report this khatm at the bottom of its web page, and briefly say why. I review reports within 24 hours; inappropriate khatms are removed.