Support
How can I help?
Answers to the most common questions are below. If you can’t find yours, write to me directly; I build Kurdele and I read every email.
Frequently asked questions
How do I add a gift from Trendyol, Hepsiburada or Amazon?
With a link
- In the store’s app, open the product and tap Share › Copy link.
- Back in Kurdele, tap Add a gift on your list and paste the link into Paste a link.
- The product page opens; tap Add to list. The name, image and price are read from that page; edit them if you like, add a note and save.
By browsing a store
- Tap Add a gift and pick a store under Browse a store.
- Find the item, open its product page and tap Add to list.
For something no store sells, choose Make your own: take or pick a photo and give it a name. The price does not update when the store changes it; it is the price at the moment you added the gift.
How do friends claim a gift without the app?
- On your list, tap Share and send the link on WhatsApp or anywhere you like.
- Your friend opens the link in any browser. If they have Kurdele, the list opens in the app.
- They tap I’ll get it on the gift they want to buy and type their name.
Other friends then see the gift as taken, with the claimer’s name, so nobody buys the same thing twice.
How does surprise protection work?
As the list owner, by default you do not see which gifts are taken; your list just says “Surprise protected”. Friends do see the taken gifts and who took them.
If you want to see them, tap Edit list on your list and turn on Show me what is taken. You can turn it off again at any time.
How do I undo a claim?
Open the list where you claimed the gift (in the app or in the same browser). The gift says “You took this”; tap Undo next to it. The gift becomes available to everyone again.
If you claimed it in a browser, use the same browser to undo; that browser remembers the claim is yours.
How do I delete my data?
- Everything: Settings › Delete my data. All your lists, gifts, claims and uploaded photos are deleted from the server immediately. This cannot be undone.
- One list: on the list, Edit list › Delete list. The link you shared stops working too.
I recommend using Delete my data before you delete the app.
I’m getting a new phone. What happens to my lists?
Kurdele has no accounts; your lists are tied to your phone by a key stored on it. In this first version there is no way to move your lists to another phone. Your lists stay on the server and their links keep working, but you need the old phone to edit them.
So think twice before you reset or give away your old phone: you may have to make your lists again on the new one. If I build a way to make this easier, I will announce it on this page.
I found an inappropriate list
Open the list in the app and tap Report list, or tap Report this list at the bottom of its web page. I review every report; inappropriate lists are removed.
How is the app’s language chosen?
Kurdele follows your phone’s language: Turkish if your iPhone is set to Turkish, English for any other language.